Privacy Policy

Information collected

The website collects the contact and project information you choose to submit, including your name, phone number, optional email address, project type, location, and project details. It may also collect minimized technical and attribution information such as the landing-page path, referral origin, approved campaign parameters, and spam-prevention results. Arbitrary URL query strings, fragments, and full referral paths are not retained by the website attribution code.

How information is used

• Respond to and route your renovation request.
• Connect you with an independent renovation service partner serving your area.
• Operate, secure, troubleshoot, and improve the website.
• Measure website and campaign performance when analytics is enabled.

Sharing

The Renovation Team is a referral website. Information submitted with your consent may be shared with an independent renovation service partner so that partner can contact you about the request. Information may also be processed by service providers used for website hosting, spam prevention, email delivery, analytics, and content management. It is not sold as a general marketing list.

Retention and security

Information is retained only as long as reasonably necessary for the purposes described above, legal obligations, dispute resolution, and security. Minimized first-touch attribution is retained in the browser for up to 90 days, while submitted lead records follow the operational retention needs of the inquiry and service providers. Reasonable technical and organizational safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may decline optional text-message consent. You may also request access to or correction of your submitted information by emailing info@therenovationteam.ca.

Contact

Privacy questions can be sent to info@therenovationteam.ca or raised by phone at (604) 670-3900.